macOS ingest failures

Incident Report for trackd

Resolved

This incident has been resolved. MacOS ingest is occurring properly on the regular schedule and all new vulnerability and patch data is available.
Posted Sep 18, 2024 - 12:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2024 - 21:03 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2024 - 20:15 UTC

Update

We are continuing to investigate this issue.
Posted Sep 16, 2024 - 19:43 UTC

Investigating

Apple has updated the format of the pages they use to publish new OS software updates and as a result, our vendor ingest feed is failing to update with the latest CVEs and Patches.

We are working on a fix and will deploy the update as soon as possible.

Should you have questions, please reach out to support@trackd.com.
Posted Sep 16, 2024 - 19:43 UTC
This incident affected: app.trackd.com.